FAQ

OPENING AN ACCOUNT

How do I apply for an account?

Applying for an account is fast and easy. Just fill out your information on the contact sheet, and one of our friendly, professional sales staff will be with you shortly.

What do I need to apply?

We require that all customers have a valid business checking account, along with a US tax ID or SS if a sole proprietor. You’ll also need to have a business address located in the U.S. or Canada.

How do I get more information on credit card processing?

Our knowledgeable staff is available to speak with you 24/7 for any questions you may have. Simply fill out your information on the contact form, and someone will be with you shortly.

How long does it take to get accepted?

It generally takes 24-48 hours to set up an account. Underwriting needs to approve you first, then we need to program our equipment and software. This generally takes 24-48 hours from when we receive your application. We do have options to rush a merchant application which can be approved and ready to accept payments in just one hour.

BEVEL PAYMENT SERVICES

What services does Bevel Payment Solutions provide?

We offer a wide range of services including Credit Card Processing, Merchant Services, Payment Gateways, Mobile Payments, POS Systems, Online Credit Card Processing, Credit Card Terminals, Payment Solutions, Credit Card Payment Getaway, and more. See our services list for more.

What is Credit Card Processing?

Credit card processing allows you to accept payments in the form of credit or debit electronically. You can receive authorization, track statements, or issue back refunds.

What is ACH?

ACH is the process of transferring funds from one bank to another. This eliminates the need to use checks. This option is very convenient for businesses that would like to offer a paper-free option to their employees.

What is a POS System?

A POS, or Point of Sale system is a comprehensive program that allows those working in the food and hospitality to accept payment via credit card processing and to keep track of data and inventory analytics. It eliminates the need to use cash. Our POS system is fast, efficient and customizable. It’s extremely convenient for restaurants, liquor stores, retail and supermarkets.

Do you provide training for POS?

Absolutely! Our professional and friendly staff will guide you through the system step-by-step. Our POS systems is easy to use and merchant friendly.

PROCESSING CREDIT CARD PAYMENTS

When do transactions get funded?

We provide next day funding to all of our merchants. Best of all, there is no additional cost to you!

How do I get next day funding?

All of our systems are customizable. In order to guarantee next day funding, you will need to select the option that ensures your batch is set to a specific time the previous evening.

What is the difference between refund and void?

You can issue a refund, or do a return of funds at any time after the transaction has already been made. It will show as a credit on the customer’s statement. A void must be done the same day as the original transaction. A void transaction does not show up on a statement and you are not charged extra for that.

FRAUD

How can I prevent credit card fraud?

To prevent credit card fraud, we recommend using our fraud protection service. We offer a variety of resources to make sure your business is protected. Call and speak with one of our representatives to learn more.